Contact Us

This Contact Us page lists the official customer service and business identity information for Morun so customers can verify who operates the store.

OUR IDENTITY

Legal Business Name: AFAR RETAIL BT PTY LIMITED
Store Name: Morun
Physical Business Address: Suite 4, 132-134 Burwood Road, Burwood, NSW 2134, Australia
ABN: 71 114 742 611
ACN: 114 742 611

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@morun.shop
Business Phone Number: +61 402 664 518

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

Customer messages are reviewed during the support hours above. If a request involves shipping, return inspection, payment verification, damaged goods, or carrier review, we may ask for extra order details before the case can be completed.